Privacy Policy

Your data, your privacy and the GDPR

 

My name is Niky Magdalen operating as Healing Energy.Love. I offer coaching and energetic healing services, e-books and educational material.

This policy describes how I protect and make use of the information you give me.

If you are asked to provide information, it will only be used in ways stated in this policy.

This privacy policy was last updated on 1 Oct 2019.

I treat confidentially any information you provide and will never sell or pass your data to anyone not connected with the services I offer.



Why do I collect data from you?
I gather and use certain information about you in order to:

  • respond to your requests for information or to book a session for coaching/energetic services.

  • allow me to contact you throughout ongoing coaching/energetic services e.g. healing sessions.

  • allow access to book content

  • enable certain functions on this website

  • better understand how visitors use this website


What information do I collect from you?
I collect the following minimal information:

 

  • name

  • email address

  • telephone number

  • contact postal address

  • information pertinent to your enquiry (e.g. a photograph for distance healing services or a consent form)


How do I use this data?
The data I collect is used as follows:

  • For my internal accounting processes so that I am compliant with my tax authority (HMRC) should it request an audit.

  • To record your agreement to the terms and conditions of my services.

  • To contact you in response to your enquiry, order, quote, special offer or booking.

  • To give you access to content you have purchased that resides on my website.


I will never use this data for marketing or promotional purposes without getting your permission in writing first (for example, to publish your testimonial for me on my website), or unless you have signed up to be notified about a specific offer. 

 

How do I collect your personal data?
I collect and store information via the following forms

 

  • Contact form (via Wix.com)


I will never lease, distribute or sell your information to third parties unless you give me written permission to do so, or I am required to do so by law.


How do I store your personal data?

The information I collect is stored on the following data servers:

  • Wix.com This is my website host. It is password-protected and has SSL-certification (https) to provide an additional layer of security. Wix.com provides the online platform that allows me to sell products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

You can ask me to remove your data from Wix.com at any time.

  • PayPal This is the password-protected online payment service I use for sales of my services and books. I will use your data for accounting purposes only and it will never be divulged to third parties.

       All PayPal transactions are subject to the PayPal Privacy Policy available here:

  • All direct payment gateways offered by Wix.com adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information.

    I do not store credit card details.


How long do I keep your data for?
HMRC requires me to keep records for 'at least 5 years after the 31 January submission deadline of the relevant tax year.

  • Please ask if you want me to delete or amend your records. As long as I'm complying with HMRC's legal requirements, I'll action your request immediately.

  • I delete all photographs once our work together is completed. However, because many of my clients work with me more than once, we will discuss your preferences during our initial contact. If you ask me to store your photograph for further services, it will be stored on the secure Wix.com data servers.

  • To make enquiries, or exercise any of your rights set out in the DPA 2018 and the GDPR, or withdraw your consent to the processing of your data (where consent is my legal basis for processing your data), please contact me via this e-mail address: nikym@healingenergy.love

  • If you are not satisfied with the way a complaint you make in relation to your data is handled, you may be able to refer your complaint to the relevant data protection authority. For the UK, this is the Information Commissioner’s Office (ICO). The ICO’s contact details can be found on their website at https://ico.org.uk/.


With whom is your data shared?
No one, unless you request that I do so in writing, or HMRC elects to audit my business.

 

How do I use cookies?
A cookie is a small file placed on your computer’s hard drive. It enables my website to identify your computer as you view different pages on my website. In effect, cookies tell me when you have visited my site and where you have been, but they do not identify you personally – just the presence of your browser. Cookies do not provide me with access to your computer or any information about you other than that which you elect to share with me.

You can use your web browser’s cookie settings to determine how my website uses cookies. If you do not want my website to store cookies on your computer or device, you can amend your settings. Please note that this may affect how my
website functions and some pages may become unavailable to you.
 

The only way in which I use cookies is for web analytics, specifically:

 

  • Visitor Analytics - Visitor Analytics is a simple website analytics service which measures the traffic and visitors' general details of the customers' websites. Collecting these statistics, a website can make their visitors' experience better (e.g. which pages they visit and when, where they are approximately located, where does a user land first or if they are coming from a specific referral). All this data is pseudonymized and Visitor Analytics will never use the collected data to identify individual users or to match it with additional information on an individual user. Each visitor has control over the cookies placement.

Changes to this privacy policy

I reserve the right to change this privacy policy as I may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the website (www.healingenergy.love) and you are deemed to have accepted the terms of the privacy policy on your first use of the website following the alterations.

 

Links to other websites

This website may, from time to time, provide links to other websites. I have no control over such websites and am not responsible for their content. This privacy policy does not extend to your use of such websites and you are advised to read the privacy policy or statement of other websites prior to using them.